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Get in Touch

We'd love to hear from you! Our team's all about top-notch customer service. Whether you've got a question, a concern, or just want to share some feedback, feel free to drop us a line using the form below or any of the contact methods on this page.

By Email

Drop us a line at [email protected]. If you've emailed us, we appreciate your patience while our team goes through each enquiry. We aim to get back to you within 2 business days. Please note response times may be a bit longer during busy periods like sales events or public holidays. We appreciate your understanding and will be in touch as soon as we can.

[email protected]

By Phone

Give us a call on +61 3 5222 4187. If the line's busy, leave a voicemail and your message will be passed on to our support team by email. We'll get back to you as soon as we can.

+61 3 5222 4187

By Post

For official correspondence or returns, you can send post to: 14 Industrial Drive, Geelong, VIC 3215, Australia. We typically respond to postal enquiries within 7–14 business days.

Sterling Knife
14 Industrial Drive
Geelong, VIC 3215
Australia

Get in Touch


Thanks for getting in touch! We've got your message and you can expect to hear back from our team within 1–2 business days.
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Our Commitment to Great Customer Service

We're all about giving you the best experience possible. Whether you're after something specific or need a hand with an order, our customer service crew is here to help. We appreciate your time and your business — cheers for choosing us!

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We take your privacy seriously. All communications with us are kept strictly confidential and handled in line with our Privacy Policy. We won't share or pass on any of your data to third parties without your consent.